AUBURN METROLOGY LAB

Specializing in the repair and calibration of Motorola, IFR, H-P, Aeroflex, Bird and Telewave communication service monitors and watt meters.

From our origins in 1976, Auburn Metrology Lab (AML) has specialized in the calibration and repair of Communications Service Monitors and other electronic test equipment.  AML has steadily grown into a recognized national leader that calibrates and repairs equipment for a variety of market sectors, including both state and federal government agencies, the aerospace industry, commercial communications companies, and more.  Our customers include the FBI, TVA, Los Alamos, WirelessUSA, and PG&E, just to name a few.   At AML, we want to continue to be the company that you choose for precision calibrations and repairs.  It is our commitment to always give the quantitative measurable results that our customers require.  If your business or company has not used AML, we would be happy to have you as a customer, simply click on the ‘Sending Us A Unit’ link, fill out the form and send in your unit, it’s that easy.

 

STEP 1:  Fill out the short SERVICE REQUEST FORM.  When your finish, click the SUBMIT BUTTON at the bottom of the page and send us the equipment. You will NOT need a RMA (return merchandise authorization) number or a confirmation phone call once your REQUEST FORM has been submitted.  If you have requested that repair work be done, or if we find that repairs are necessary, we will always contact you with a cost estimate prior to the work being done.

STEP 2:  We strongly suggest that you NOT use the 'packing peanuts' when sending a monitor.  'Packing peanuts' can not protect or properly support the weight of a monitor if it gets dropped, especially the corners.  And those small air bags are no match for a 40+ pound monitor either.  Remember, your monitor is HEAVY, it is expensive, and we suggest you pack it as if you knew for certain it was going to get dropped by the shipping carrier.  Did you check to make sure that the bottom of your box has also been adequately taped before shipping!  If you have more questions, give Doug a call, he'll be happy to help you.

Sending us an IFR/Aeroflex monitor?  FOLD THE HANDLE BACK against the top of the monitor for transport. A handle shipped in the forward or carry position will usually get damaged or broken during shipment.

If the equipment you are sending has its own power supply, don't forget to send it too, we have to have it!

NEED A SHIPPING BOX?  Call Preston (270-393-9288) and request a custom foamed box be sent. The cost to send an empty custom foamed box is $48.  If your monitor is already here and you want it returned in a new foamed-in box, the cost is $40.

 

Send your equipment to:

Auburn Metrology Lab      |      389 Blue Level Road      |      Bowling Green, KY 42101    USA

Auburn Metrology Lab is a Division of FST Technical Services